Asana describes this role as West Coast based remote, open to employees in the Pacific or Mountain time zones.
Buying a work platform is easy. Getting a large organization to change how it works is the hard part. The Customer Enablement Manager sits with strategic enterprise customers and makes that change stick.
About Asana
Asana is a work management platform that it describes as built for human and AI collaboration. Millions of teams use it to reach their goals.
About the Role
- Lead discovery with complex customers and turn their challenges into clear enablement and adoption plans
- Own a portfolio of strategic enterprise customers from planning through delivery and follow up
- Show customers how Asana and AI features fit real workflows and guide the change in how people work
- Design and run workshops, workflow consultations and executive conversations
- Use adoption and engagement data to measure impact
- Work with Customer Success, Sales and Services to find risks and expansion chances
About You
- 6+ years in customer enablement, customer success, consulting, implementation, change management or a similar customer facing role, ideally in SaaS
- Proven record leading complex enterprise engagements on your own
- Strong facilitation and communication skills with senior stakeholders
- Strong project and portfolio management skills
- Product and technical curiosity, and a data informed approach
What Asana Offers
- Possible equity and benefits, including mental health, wellness and fitness benefits, career coaching and family building benefits, which vary by role and country
Asana's posting does not list a salary figure. Ready to apply? Open the official Asana job posting.