This role is remote for applicants based in the United Kingdom only.
When people decide how to pay for something over time, every word on the screen matters. Affirm wants a content designer to make its product clear, honest and easy to act on, from in app flows to the text messages customers receive.
About Affirm
Affirm is a US listed payments company that lets people pay for purchases over time with no hidden fees. It is a remote first company, and most roles can be done from anywhere in the country of employment.
About the Role
You will be an embedded content designer on a product team. You will:
- Shape user flows, information architecture, content hierarchy and UX writing on web and in the native app
- Work with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance and Customer Experience
- Write clear and human copy for in product flows, notifications, emails and text messages
- Use research, experiments and customer feedback to improve content decisions
- Take part in design sprints, critiques and content reviews
- Help grow Affirm's style guides, writing guidelines and shared patterns
About You
- 2+ years in content design, UX writing, content strategy, information architecture or a related field
- A portfolio of shipped product work that shows strong UX writing and strategic thinking
- A solid grasp of usability, accessibility, research and experimentation
- The ability to work on defined projects on your own and handle some ambiguity
- Clear communication and a habit of explaining your reasoning
Nice to Have
- Experience in financial services or other regulated industries
- Work on native apps, design systems, lifecycle messages or AI assisted content workflows
What Affirm Offers
Affirm lists a UK base pay range of £80,000 to £118,000 a year, with new hires usually starting near the bottom of the range, plus possible equity. Benefits include 100% subsidised medical, dental and vision cover for you and your dependants, monthly health, wellness and tech stipends, flexible time off and a discounted employee stock purchase plan. New hires are invited to an in person onboarding.
If you can make money decisions feel simple in a few words, apply on Affirm's official careers page: Apply for the Affirm Content Designer II role