This role is open only to applicants based in Europe. The posting lists Germany (Berlin) plus Austria, Bosnia, Bulgaria, Croatia, the Czech Republic, Denmark, Estonia, Greece, Hungary, Ireland, Kosovo, Latvia, Lithuania, Moldova, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain and the United Kingdom.
When a large company runs its operations on n8n workflows, a slow server or a failed upgrade stops real work. n8n wants a technical account manager who becomes the trusted engineer for its biggest customers and keeps their setups healthy before problems reach them.
About n8n
n8n is an open workflow automation platform built for AI-era teams, mixing the freedom of code with the speed of no-code and offering more than 500 integrations. Founded in 2019 and centred in Berlin, it has more than 260 staff across Europe and the US, a community of over 650,000 builders and more than 190,000 GitHub stars. Backers range from Sequoia to SAP, and the company cites a $5.2 billion valuation.
About the Role
You will own the technical success of a portfolio of n8n's strategic top tier customers, from the handoff after the sale to long-term platform adoption.
You will:
- Act as the dedicated technical contact for strategic customers and their engineering leaders
- Review customer deployments for risks to scale, reliability and performance
- Recommend upgrades, optimizations and architecture changes
- Oversee high-severity support cases and coordinate Support, Product and Engineering
- Turn support data and usage patterns into preventive action plans
- Triage bugs and feature requests, and contribute small fixes or pull requests where useful
About You
- Strong experience in technical account management, solutions architecture, customer engineering, SRE or a similar customer-facing technical role
- Deep understanding of cloud infrastructure, distributed systems, APIs and integrations
- Hands-on experience fixing performance and reliability problems in production
- Clear technical communication for both engineers and business leaders
- Confidence managing senior stakeholders and working across teams
What n8n Offers
The posted salary range is EUR 74,200 to 146,900, with equity, and the range varies by location.
- 30 days of vacation in Europe, plus public holidays
- Health, pension and other benefits in line with local norms
- EUR 1,000 a year for learning, plus $100 a month to support open source projects
- Remote-first work across Europe with regular team off-sites
n8n also invites applicants to try the product and share a screenshot of their first workflow.
If you are the engineer customers call when things break, apply on the official n8n careers page: Apply for the n8n Technical Account Manager role