This role is remote and only open to candidates living in the United States, except Alaska, Austin, Boulder, California, Chicago, Connecticut, Dallas, Denver, Houston, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle and Washington, D.C. Check the official posting for the exact wording.
Behind every delivery truck, school bus and utility van is a fleet manager trying to keep drivers safe and on time. Samsara's Customer Success Managers help those managers get real value from the platform after the sale.
About Samsara
Samsara (NYSE: IOT) runs a connected operations cloud that uses Internet of Things data to improve the safety, efficiency and sustainability of physical operations such as transportation, construction, field services and manufacturing. Its products include video-based safety, vehicle telematics, driver workflows and equipment monitoring.
About the Role
- Pick up where the implementation team leaves off and become the long-term partner for mid-market fleet customers
- Help customers adopt the platform, see measurable business value, and renew and expand with confidence
- Advise customers on how to configure Samsara for their own operations
- Work across Sales, Support, Finance, Renewals, Sales Engineering, Customer Education and Product
- Take a more technical approach than a typical account manager, so you can explain the most complex features
About You
- You want to improve industries that keep the economy moving
- You enjoy solving problems for customers
- You are comfortable with technical products and clear in how you explain them
What Samsara Offers
The posting lists annual on-target earnings of $72,888 to $98,000, depending on where you live, plus a total rewards and benefits package described on the official page.
If you want a customer success job with a technical edge, apply on Samsara's official careers page: Apply for the Samsara Customer Success Manager role